Delivery

All crystallised footwear & phone cases are made to order.

Each pair require approx. 3-5 working days to be completed then dispatched.

All items are customised by hand. We only order from an authentic supplier such as; Nike, JD Sports, Schuh, Footasylum etc. Each crystal is individually placed by hand using very strong & durable adhesives for long lasting wear.

We offer a fast track delivery service for those orders that need to arrive faster! This entails a 1-2 working day dispatch and a courier shipment.

All UK/EU/US sizes have been accurately shown on the website, please ensure the correct size is chosen as we cannot be held responsible if size does not fit. Items are custom made to order, all sales are final and items cannot be returned, refunded or exchanged. Any problems contact us first.

REFUND POLICY: No refunds, returns or exchanges as items are made to order. All sales are final. Please contact us via email or social networking within 24 hours if you have ordered the incorrect size. In certain circumstances we may be able to issue refunds, returns and exchanges.

If a pair are required urgently for an occasion please do let us know when you place your order or contact us prior to placing your order!

 

UK DELIVERY - FREE 1st class signed for (Royal Mail). 1-2 working days to arrive. 95% arrive next working day.

EUROPE DELIVERY - £15.99 tracked & signed (Royal Mail or DPD). 3-5 working days to arrive.

REST OF WORLD DELIVERY - £19.99 tracked & signed (Royal Mail or DPD). 5-7 working days to arrive.

FREE DELIVERY ON ALL ORDERS UP TO £50

 Crystal Candy Limited 24-28 Brockenhurst Road, Ascot, Berkshire, SL5 9DL

Company number 08306866 VAT GB231549126 

Crystal Candy Limited is registered in the United Kingdom.

Contact us on social media or using the form! We will aim to respond within 24 hours.

Alternatively email us at: crystalcandyofficial@outlook.com